CUSTOMER SUPPORT - Iperform.NET

Setup

How to set up your modem dialer.

The specific procedure to set up your computer to dial the Internet over a modem will depend on who is providing your dialup Internet connection. If you have an Internet Service provider other than Internet Performance, then you should follow the instructions from that Internet Service Provider.

If you are dialing Internet Performance for your Dialup Internet connection, then use the following directions.

This procedure will show you how to set up one dialer for all your internet programs. See Two Ways to Dial the Internet for a description of the alternate methods. You will need to start dial up networking before you use internet programs like Web Browsers or e-mail programs.

Before you start setting up dialup networking, you will need a dialup User ID. and Password. If you do not already have these, contact us before trying to set up dialup networking.

Set it up.

1. Install the modem according to the instructions from the modem manufacturer. These steps may differ a lot from one modem to another.

2. Set up Dialup Networking in Windows. Click the start button in the lower left corner, then settings, control panel, dial-up.

3. Use the following information:

• Telephone number is 949-552-6861

• Dialup account ID: <your-DIALUP-I.D.>, this is separate from e-mail user ID

• Dialup password: <your-DIALUP-password>, this is separate from e-mail password (upper case and lower case does matter in the password)

• The dialup PROTOCOL (ppp, mp, or slip): PPP


NETWORK INFO:

• Network protocol (tcp/ip, ipx/spx, netbeui): use TCP/IP

• Your IP address: Should be set to 0.0.0.0 or set to "a number will be assigned"

• NetMASK is: will be assigned or use 255.255.255.0

• Domain NAME SERVERS are:

  Primary: NS1.iperform.net or 65.241.4.6

  Secondary: NS2.iperform.net or 65.241.4.7

  • The DEFAULT GATEWAY should be "a number will be assigned", if that setting is not available then use 65.241.4.1.

With this set up, you should be able to use a browser like Netscape or Internet Explorer to access the Internet. The browsers should not be configured to do their own dialing.